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Order Status
Has my order shipped?
  Orders for CDs and printed newsletters that have PRIORITY MAIL requested are shipped within 24 hours. Most orders are shipped within 48 hours. If you have not received your order or have concerns, please contact Photograph America: via email hitchman@photographamerica.com OR phone Photograph America, 415-898-9677.
How do I change quantities or cancel an item in my order?
  Change the quantity in your cart, and press the RECALCULATE button. Once an order has begun processing (checkout) or has shipped, the order is no longer editable.
How do I track my order?
  USPS is our standard shipping and does not have a tracking system. If you have questions, please contact Photograph America: via email hitchman@photographamerica.com OR phone Photograph America, 415-898-9677..
My order never arrived.
  Please contact Photograph America,and we will get your order out immediately: via email hitchman@photographamerica.com OR phone Photograph America, 415-898-9677..
An item is missing from my shipment.
  Please contact Photograph America: via email hitchman@photographamerica.com OR phone Photograph America, 415-898-9677, and we will get the rest of your order out immediately.
My newsletter or collection is missing pages.
  Please contact Photograph America: via email hitchman@photographamerica.com OR phone Photograph America, 415-898-9677, and we will correct this.
When will my backorder arrive?
  We are able to print newsletters and create CDs on demand, so there is no back-ordering. Your order is usually shipped within 48 hours. If you need assistance, please contact Photograph America: via email hitchman@photographamerica.com OR phone Photograph America, 415-898-9677..