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My Order
Do you keep account information?
  We keep your name, mailing address, and phone number in our database so that we can keep track of what you have ordered or for customer and subscriber mailings. We do NOT store credit card information, but Volusion stores that in order to facilitate REFUNDS. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.
How do I change my street or email address?
  Please contact Photograph America with your change of street or email address by email: or by phone: (415) 898-9677.
How much is my shipping?
  Shipping is automatically calculated (via USPS online data) prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. There are no shipping charges for downloaded PDF files.
Do I have to login to your website?
  Yes, we now have added security with our LOGIN procedure. If you have difficulties, please contact Photograph America: via email OR phone Photograph America, 415-898-9677.
How do I return a newsletter or collection?
  Returns can be sent to us at Photograph America: Post Office Box 86, Novato, California 94948.
I received the wrong newsletter or collection.
  If you received the wrong newsletter or collection, please contact Photograph America: (415) 898-9677, so that we correct the error and we can send you what you need.
What is your return policy?
  If you are not satisfied with any product you purchased from Photograph America, return the product within 60 days from date of your purchase for a full refund or for replacement.
Contact us at Photograph America by mail: Post Office Box 86, Novato, Ca 94948; or by phone: (415) 898-9677.
Please see our Terms and Conditions for complete details regarding our policies.
When will my order ship?
  Most newsletters and collections are sent out within 24-48 hours. Please contact Photograph America if you need assistance: via email OR phone Photograph America, 415-898-9677.